Privacy Policy

We collect the following types of information:

• Account Information: Name, email, phone number, location
• Verification Data: Government-issued ID, selfie for liveness check
• Payment Information: Bank account details, payment history (processed by Flutterwave)
• Profile Data: Bio, skills, portfolio, gig listings
• Usage Data: Pages visited, features used, session duration
• Communication: Messages sent through the platform, support tickets

We use collected information to:

• Provide and maintain platform services
• Process payments and withdrawals
• Verify user identities through KYC
• Facilitate communication between users
• Detect and prevent fraud, scams, and abuse
• Send transactional notifications (order updates, payments)
• Improve platform features and user experience
• Comply with legal obligations

We share information only in these circumstances:

• With Other Users: Public profile information, reviews, and ratings
• Payment Processors: Flutterwave processes all payments (PCI-DSS compliant)
• Legal Requirements: When required by law or court order
• Service Providers: Third-party tools for analytics, email, and hosting
• Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal data to third parties.

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Azure AD B2C for secure authentication
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Access controls limiting employee data access

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request account and data deletion (subject to legal obligations)
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails (not transactional)
• Object: Object to processing for specific purposes

To exercise these rights, contact us at privacy@ainsgigs.com

We use cookies and similar technologies to remember your preferences, analyse usage patterns, and improve platform performance. You can disable cookies in your browser settings, though some features may not work properly.

We retain your data as long as your account is active. After account deletion, we retain certain information for:

• 7 years: Financial records (tax and audit requirements)
• 3 years: KYC verification documents (regulatory compliance)
• 1 year: Communication logs (dispute resolution)

AinsGigs is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover we've collected data from a child, we will delete it immediately.

Your data may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.